Hot Water Rebates Victoria — Save Up to $3,000+

What Is the Victorian Energy Upgrades (VEU) Program?

The Victorian Energy Upgrades (VEU) program is a state government initiative designed to help households and businesses save energy and cut power bills. When you replace an old, inefficient electric storage hot water system with an approved heat pump or solar hot water system, the upgrade generates Victorian Energy Efficiency Certificates (VEECs). Energy retailers buy these certificates to meet their efficiency obligations, and that value is passed on to you as a discount on your installed system.

For Morwell and Latrobe Valley households still running an old electric storage hot water system — one of the most expensive appliances to run in the home — the VEU program makes upgrading to an efficient heat pump dramatically more affordable. The discount is applied to your installed price up front; you don't pay full price and wait months for a rebate. We handle all the certificate creation and paperwork as part of the installation.

How Much Can You Save?

The exact rebate depends on the system you choose, the system you're replacing, and current program rules — but combined VEU and federal Small-Scale Technology Certificate (STC) discounts can reduce the cost of a heat pump or solar hot water upgrade by up to $3,000 or more. On top of the rebate, an efficient heat pump uses roughly a quarter of the electricity of an old electric storage system, meaning ongoing running-cost savings every quarter for the life of the system.

Eligible Systems

• Heat pump hot water systems — the most popular VEU upgrade, extracting heat from the air to heat water using a fraction of the electricity.
• Solar hot water systems — roof-mounted solar thermal collectors, also eligible for Solar Victoria rebates and federal STCs.

To be eligible for the VEU hot water rebate, you generally need to be replacing an existing electric storage hot water system (not gas, and not a brand-new install where no system existed). The new system must be an approved model on the VEU product register. Solar Victoria's hot water rebate has additional criteria around household income and property value. We'll assess your situation and tell you exactly what you can claim.

Our Rebate Process — Simple & Upfront

1. 1
   Call & Assess

   Call 03 5141 6015 and we'll assess your current system and check your rebate eligibility in minutes.

2. 2
   Upfront Quote

   We give you a fixed, fully installed price with all rebates and discounts already applied — no waiting.

3. 3
   Install & Certify

   We install your new system, handle all certificate creation and paperwork, and issue a compliance certificate.

4. 4
   Start Saving

   You enjoy lower running costs from day one, with a more efficient and reliable hot water system.

Why Upgrade From Electric Storage?

Electric storage hot water systems are one of the biggest energy users in an older Morwell home. A heat pump does the same job using roughly a quarter of the electricity by extracting heat from the ambient air — and it works effectively down to near-freezing, so it's well suited to the Latrobe Valley's climate. Combined with the VEU rebate, the payback period on a heat pump upgrade is often just a few years, after which you're saving on every power bill.

Ready to find out what you can claim? Learn more about our hot water services or call us to check your eligibility.